It would be helpful to provide the following information in the message box above. No problem if not known. RTS will partner with you to sort out details.
-Particular handling & storage requirements including volatiles, hazards?
-Assays (see "Assays Performed" tab above")
-Any particular experimental parameters? No problem if not known.
-Number of samples submitted
-Number of replicates per sample (suggest at least duplicate)
-Temperature (0-200C).